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Please check if you can find answers to your questions on this website.
New Mastercard Cards
Learn moreCard activation – instructions
Working hours of our branches
Working hours of our branches find here.
General Information (bank’s products and services)
phone number: 01 3773 333
email: zaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m
The Service Centre is closed on Sundays, national and religious holidays.
All contacts in one place – call us directly via m-zaba!
Online services (support for m-zaba and e-zaba)
m-zaba (individuals and business banking)
phone: 01 3789 785
email: m-zaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.
e-zaba (građani)
phone: 01 3789 785
email: ezaba-gradjani@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8.30 p.m., and Saturdays from 8 a.m. to 1.30 p.m.
The Service Centre is closed on Sundays, national and religious holidays.
e-zaba (business banking)
phone number for calls from Croatia: 0800 56 78
phone number for calls from abroad: +385 1 3789 100
email: ezaba@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.
Information about the cards (use of cards, activation, change of limit)
phone: 01 3789 620
email: kartice@unicreditgroup.zaba.hr
Working hours: Monday through Friday, from 8 a.m. to 8 p.m., and Saturdays from 8 a.m. to 1 p.m.
The Service Centre is closed on Sundays, national and religious holidays.
e-branch (direct contact with your banker: by chat, email or phone)
The service is available to all e-zaba users except for minor and foreign individuals.
email: e-poslovnica@unicreditgroup.zaba.hr
phone: 0800 247 247, 01 3789 247
Working hours: Monday through Friday, from 8 a.m. to 8 p.m. (chat, email, phone), and Saturdays from 8 a.m. to 1 p.m. (email, phone).
The Service Centre is closed on Sundays, national and religious holidays.
Telephone numbers from which you can receive a call from the bank
If you receive a call from 013789398, 013789315, 013789009, 013789290, 013789291, 013789292, 013789293, 013789004 or 01 3789 378, we have some important information for you.
Important! 24/7 emergency numbers!
In the event of an emergency situation, please contact us as soon as possible.
If your card gets lost or stolen
phone: 01 3789 789
autorizacije@unicreditgroup.zaba.hr
If your token or phone gets lost
phone: 01 3789 888
