Ups Access Point Lockers (2025)

FAQs

How do I get my UPS package out of the locker? ›

We'll send you a package alert and access code when your item arrives. To retrieve your package, simply enter the access code at the locker screen and grab your item anytime day or night!

Choose your delivery location as a UPS Access Point™ at the time of ordering your goods. UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you.

Can you hold my packages while I'm away? Yes, if you're a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. UPS Customer Centres can hold your package for up to five business days.

Transit times

Most parcels take just 1 working day to be delivered. Each UPS Access Point™ has a daily collection from UPS (excluding weekends). The collection time for each UPS Access Point™ can be found here.

A UPS locker delivery is a service provided by UPS where packages are delivered to a designated locker instead of a physical address. The recipient is then provided with a unique code to access the locker and retrieve their package at their convenience.

A key will be left in the mailbox to be used as a parcel locker key. This key has a tag that indicates the parcel locker that contains the item. Insert the key into the correct parcel locker, and the mail piece can be retrieved. The key will remain in the locker once it is inserted.

The UPS Store: Multiple, wide-ranging services. UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

Delivered to a UPS Access Point

A selected UPS Access Point location has received the shipment and it's ready to be picked up at the receiver's convenience.

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days.

It means the recipient or the shipper requested this shipment to be held at a UPS Access Point. If the request is completed, it will no longer be delivered to your house. The tracking page will indicate at which UPS Access Point the shipment will be available for pickup.

What happens if UPS finds drugs in a package? ›

Any package containing marijuana or related products will be intercepted and turned over to law enforcement. 2. What happens if UPS finds weed in a package? If UPS finds weed in a package, they will immediately notify law enforcement and turn over the package for further investigation.

You can also use your UPS Delivery Notice number online to request a hold on eligible packages. In addition, UPS My Choice members can use the Delivery Planner to request a hold.

To use a UPS Access Point® for receiving parcels, either the shipper or receiver must send the shipment to a listed locker location. This can be done at checkout or arranged for later via the UPS delivery management system.

A UPS Access Point® is a third-party retail location that offers UPS package drop-off or delivery services. Customers can choose any UPS Access Point® for their delivery location. For example, you could enter the address of an Access Point location as your address at checkout.

If you are unavailable when UPS attempts delivery at your address, UPS may deliver your parcel to a UPS Access Point^® location near your home, where your parcel will be held for you to collect for 7 calendar days. After 7 calendar days, your parcel will be returned to the sender as undeliverable.

Why did USPS Put my Package in a Parcel Locker. USPS puts packages in parcel lockers when the package is too large to fit into your mailbox. By using a parcel locker, USPS' delivery personnel can securely deliver your package without leaving it outside or in an unsecured location.

How Long Does a Package Stay in Parcel Lockers? The length of time that a package can stay in a parcel locker depends on the shipping service or the property manager. Typically, parcel lockers can hold packages up to one week or 10 days.

A parcel locker is a lockable storage box where packages can be left securely for collection by carriers, delivery companies, residents in apartment complexes, and customers at retail stores. It provides a simple, safe, and effective delivery solution.